E-Banking besides affecting the outlook of bank has also significantly influenced the ways in which bank manager interact with his colleague and the way he carries out his routine duties. A CBIS (Computer Based Information System) is now considered a primary need of every modern commercial bank. A CBIS is a system that automates the process of recording transactions, posting entries, updating accounts, and balances, generating reports and reviewing results, Following are some components of CBIS.

1- MIS (Management Information System)

A good MIS is that fulfils all information need of management well in time. Not only the information is important but also the style and mode in which information is presented is also crucial in deciding the worth of information. E-Banking make use of the MIS to increase the managerial capabilities and operative efficiency of bank managers and employees.
As Information need vary along the levels of management so normally the organization has three levels of MIS. These are as follows:
• Strategic MIS
• Tactical MIS
• Operational MIS

2- DSS (Decision Support System)

It is a system that helps the management to find solution of unstructured problems. Such problems have long-term effects and they are poorly defined. They are complex in nature and involve a greater degree of uncertainty. In terms of banking we can take examples of portfolio investments, future gain on mutual fund, growth of micro financing in the society, chances of success of an energy project etc. Such decisions require bank management to apply professional and sophisticates techniques to analyse all components of problems before finding a solution. DSS helps to produce and present information n such a way that make decision making easy in risky circumstances.

3- EIS: (Executive Information System)

An EIS is the system that allows an opportunity to an executive to peep behind the final reports and figures. It provides a higher-level executive with an insight in bank’s affairs and conduct of employees. It allows a bank manager to scan the branch environment to locate any inefficiency or rigidity. It also provides an ease to view same information from different angles and perspectives.

4- TPS and RGS: (Transaction Processing System / Report Generating System)

TPS means the system that automates the process of recording transitions. If you have been a regular visitor to a bank you must have notices that previously you would have to wait in line when you go to deposit amount in your account. The bank employees would record amount, manually on various big registers. The client waits as the bank employees fumble with lots of hefty journals and ledgers to find the correct one. And now look at the current state of affairs. Just two signatures in the pay in slip and a little jerk of finger on keyboard and every thing is completed. Transaction is recorded, entries made, amounts posted, balance update, master file corrected in just matter of seconds, this is TPS. It also reduces the chances of clerical mistakes and errors, Similarly the report generation system also help in quick production of all kinds of report and data.

Popularity: 1% [?]

In recent time E-banking has spread rapidly all over the globe. All Banks are making greater use of E-banking facilities to provide batter service and to excel in competition. The spread of E-banking has also greatly benefited the ordinary customer in general and corporate world in particular. The following points summarize benefits of E-Banking.

Benefits to Consumers:

General consumers have been significantly affected in a positive manner by E-banking. Many of the ordinary tasks have now been fully automated resulting in greater ease and comfort.
• Customer’s account is extremely accesses able with an online account.
• Customer can withdraw can at any time through ATMs that are now widely available throughout the country.
• Beside withdrawing cash customers can also have mini banks statements, balance inquiry at these ATMs
• Through Internet Banking customer can operate his account while sitting in his office or home. There is no need to go to the bank in person for such matter.
• E banking has also greatly helped in payment of utility bill. Now there is no need to stand in long queues outside banks for his purpose.
• All services that are usually available from the local bank can be found on a single website.
• The Growth of credit card usage also owes greatly to E-banking. Now a customer can shop world wide without any need of carrying paper money with him.
• Banks are available 24 hours a day, seven days a week and they are only a mouse click away.

Benefits to Banking Industry:

Banking industry has also received numerous benefits due to growth of E-Banking infrastructure. There are highlighted below:
• The growth of E-banking has greatly helped the banks in controlling their over heads and operating cost
• Many repetitive and tedious tasks have now been fully automated resulting in greater efficiency, better time usage and enhanced control.
• The rise of E-banking has made banks more competitive. It has also led to expansion of the banking industry, opening of new avenues for banking operations.
• Electronic banking has greatly helped the banking industry to reduce paper work, thus helping them to move the paper less environment.
• Electronic banking has also helped bank in proper documentation of their records and transactions.
• The reach and delivery capabilities of computer networks, such as the Internet, are far better than any branch network.

Benefits to General Economy:

Electronic Banking as already stated has greatly serviced both the general public and the banking industry. This has resulted in creation of a better enabling environment that supports growth, productivity and prosperity. Besides many tangible benefit in form of reduction if cost, reduced delivery time, increased efficiency, reduced wastage, e-banking electronically controlled and thoroughly monitored environment discourage many illegal and illegitimate practices associated with banking industry like money laundering, frauds and embezzlements. Further E-banking has helped banks in better monitoring of their customer base. This it is a useful tool in the hand of the bank to device suitable commercial packages that are in conformity with customer needs. As e banking provide opportunity to banking sector to enlarge their customer base, a consequence to increase the of volume of credit creation which results in better economic condition, Besides all this E-banking has also helped in documentation of the economic activity of the masses.

Popularity: 100% [?]

E-banking as we take it today is a very superficial phenomena. A very Complex network commitment of thousand of people, extensive market research, huge technological structure, series of integrated computers and many more things stands behind the products that has made job of a banker and life of a bank client easy as well as mechanical. Here, I will highlight some important issue from both the producer prospect.

E-Banking (The Producer Side):

The producers are the bankers. Thee are the people who lead the bank and deign the policies following issues need a particular attention as the discussion comes to E-Banking.

(i)- Location Customers:

As a bank moves on to e-banking or comes online or start Internet banking. Its market at once expands to the other corner of the world. As the market expand the potential customers and the competitors also increase. These places more responsibility on the shoulders of the bank management to locate more clients to justify the huge investment that bank has made to come online. A bank is required to know the values of its global customers. He is required to broaden his view so as to develop the art of seeing the invisible.

(ii)- User Friendliness:

How effective is online service of the back? The effectiveness can be judged from the degree of the user friendliness. Every Client of the back need not be a computer expert as well. So he might get irritated if the online service requires him to perform many tasks that demand technical knowledge of the computer programs. For better results the e Baking should be made free of all kind of unwanted technical details.

(iii)- Computer Crime:

Cyber Terrorism is increasing with the passage of time. Banks are one of the greatest victims of it. Money manipulation and embezzlement by AMTs and online technology is a threat to the success of the e-banking (I think all of us remember that how the kid in famous movie Terminator 2 decodes the accounts and takes money from ATM)

(iv) – Human Element:

Well would any one of us like to live a life at a place where there would be all amenities of life but no other human being? Absolutely NO. There is an extend to which we make our life mechanical. Beyond that we need a human element to heal the ailments of mechanical life. Similar is the case of e-Banking. There is a need to identify places where client needs a representation from good-looking neatly dressed bank employees in an amicable way. A Computer assisted voice message or an e-mail message is likely to irritate the client at such places. So e-banking is good but not every time.

(v) – Regulation Authority:

The Legal framework, rules and regulations hold an important position in the promotion of e banking. Where a bank goes multinational or multi-local it ha to watch rules that change with new area. There might be different polices, tax rates, tariffs, criteria of service or hinder ness to access particular market. Electronic evidences may or may not be legally acceptable at different places. Legal Position of electronic contract also ha a different definition around the globe.

(vi) – The Human Resource:

Although IT products and electronic devices are conquering more and more banks, yet we must never forget those who operate there machines and make use of equipment. The human resource is always superior to a mechanical resource. Remember that the human capital is the sustainable competitive advantage. Their motivation is at times far more important that than the operative efficiency of the machine. So a Bank must pay considerable attention towards the motivation, commitment and above all loyalty of its employees.

(vii)- Cut-Throat Global Competition:

As Already stated competition get more and more fierce. As the battle ground and competitor change so do the plans and policies and equipment to fight with. The biggest weapon in e banking battlefield is innovation and information about innovation. Mistakes could be fatal and speed and accuracy are most reliable tools. Rather than trying to do better than a competitor, try to innovate a new product. Because by the time you get expertise in some other’s product and become better at it’ your competitor would have moved to second or third generation of that product, So don’t waste time in copying, rather than other copy you.

Popularity: 10% [?]